Privacy Policy

Althea Specialty Pharmacy Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how Althea Specialty Pharmacy collects, uses, and protects your personal information.

1. Information We Collect

We may collect personal information from you, such as your name, address, phone number, email address, and health information, when you use our services, register for an account, or communicate with us.

2. How We Use Your Information

We use your information to provide you with our services, process your orders, communicate with you, and comply with applicable laws and regulations.

3. Information Sharing

We may share your information with third-party providers, such as insurance companies and healthcare providers, as necessary to provide you with our services.

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights

You have the right to access, correct, and delete your personal information. Please contact us if you wish to exercise these rights.

6. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13.

7. SMS/Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from Althea Pharmacy, we may collect and store your mobile number, your opt-in/consent records, and the content and metadata of messages exchanged with you for purposes such as care coordination, scheduling, refill coordination, shipping/delivery notifications (pharmacy), customer service, and service-related updates.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with service providers that help us deliver our communications and services (e.g., communications platforms and IT providers) only as needed to provide the service, and subject to contractual confidentiality and security obligations.

8. SMS Terms and Conditions

By providing your mobile phone number and opting in to receive SMS communications from Althea Specialty Pharmacy, you agree to receive text messages related to your care and services. These messages may include appointment scheduling and reminders, care coordination, prescription or refill coordination, pharmacy related shipping or delivery updates, customer service communications, and other service related notifications.

Message frequency may vary. Message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For help or additional information, reply HELP or contact us at info@altheainfusion.com.

Consent to receive SMS messages is not a condition of receiving care or services.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@altheainfusion.com.